Payment & Delivery

PAYMENT:

You can easily pay for your order by the following ways:

1) come to our 3Y6P retail shop (please click here for location) and pay by cash or by eps_logo.png or by valid cheque (please fill cheque payable to KRAFTOOL HONG KONG LIMITED)

2) come to the nearest bank branch (HSBC or SCB) and make cash deposit to one of the following accounts:

Hong Kong and Shanghai Banking Corporation (HSBC)
Beneficiary: Kraftool Hong Kong Limited
Account No: 817-391303-838

Shanghai Commercial Bank (SCB)
Beneficiary: Kraftool Hong Kong Limited 
Account No: 344-82-07092-2

( when a deposit completed please send scan or photo of Deposit A/C Pay-In Slip to gm@kraftool.hk )

3) make an online bank transfer using one of the above mentioned accounts

( when a transfer completed please send scan or display screenshot of transfer notification to gm@kraftool.hk )

Note: this option is available to settle your order both from Hong Kong and Macau.

4) by Alipay HK or 支付宝:

KRAFTOOL HK AlipayHK QRcode

5) for Hong Kong customers only: pay by cash to courier upon delivery if you arrange delivery of your order

6) for Macau customers only: you can settle your order by PayPal (you are required to settle remittance fee, sorry). PayPal account details will be sent to you by request.

DELIVERY:

within HONG KONG

1) Delivery charge is HK$50 almost all around Hong Kong if your online or offline order amount is more than HK$2500 (in prices after discount (if applicable)) - please send us your delivery address and contact person phone number to cs@kraftool.hk or by phone 31840265 - we will send you order and pay for delivery from our side

2) Delivery charge is HK$200 if your order is less than HK$2500 but more than HK$1000. We can send you purchased items
- by GOGOvan, Lalamove or any other similar service (if our courier is not able to go along with van, please be ready to unload cargo by yourself)
- by SFexpress
Please send us your delivery address and contact person phone number to cs@kraftool.hk or by phone 31840296

3) Delivery charge is HK$20 if your order is less than HK$1000 but more than HK$300. In this case our courier will deliver your order to any MTR station only.

4) We do not deliver orders with total amount less than HK$300

to MACAU

It does not matter how much money is amount of your order - we can send to you purchased items by SFexpress - delivery charge will be on you upon delivery (pay to courier, please).
Please send us your delivery address and contact person phone number as e-mail to cs@kraftool.hk or as message to our Facebook page inbox.